iOffice Service Request3.0.6 - App Store

Create and manage your facility tickets while out on the road. Take pictures of damage or desired changes and communicate easily and effectively with your office's facility teams.

iOffice Service Request is designed for companies using the iOffice suite of software products that allow employees to use their offices in innovative ways. We enable facility teams and end users to quickly work together to make a better office.

Service Request requires a login to iOffice.

Version History Minor bug fixes and improvements 3.0.6 Sep 10 Supports SSO Login via Okta 3.0.4 12/05/2024 Bug fixes and performance improvements 3.0.3 07/31/2024 Bug fixes and performance improvements 3.0.2 09/18/2023 bug fixes and performance improvements 3.0.1 06/20/2023 bug fixes 2.9.5 06/14/2019 - when you click on a photo you can now zoom in
- apostrophes in emails don't display as question marks anymore 2.9.1 06/13/2018 - bug fixes 2.7.7 01/24/2018 - bug fixes 2.7.5 01/23/2018 A number of bug fixes and a new paint job on the login screen. 2.7.2 03/18/2017 New app icon! And a small bugfix. 2.7.1 12/16/2016 Added quick login between iOffice apps: Log in to one iOffice app and the rest will be logged in automatically, making your workflow even faster 2.7.0 09/29/2016 Integration with upcoming all-new iOffice Asset app, fixed issue where links to Service Request app weren't being recognized. 2.6.8 05/06/2016 Fix issue where trying to scan an asset barcode would fail to bring up the camera. 2.6.7 04/22/2016 Fixed an issue that was causing occasional crashes on launch 2.6.6 04/06/2016 Improvements to the floor mapping features, bug fixes and performance improvements. 2.6.5 04/05/2016 Fixed bug on ticket creation screen where type selection would become blank after selecting category 2.6.4 01/26/2016 We now order the ticket queue descending by ticket ID (which puts the newest service request tickets at the top) 2.6.3 01/12/2016 Now allows operators to change the number of required operators on a ticket. 2.6.1 11/23/2015 - Ready for iOS 9!
- Infinite Scrolling in Ticket Queue
- Ready for QR codes! Soon we'll roll out QR codes for use with QR code scanner apps to make ticket creation/completion easier than ever
- Email notifications will link directly to app
- Added ability to remove operator from ticket
- Added ability to remove photo from ticket
- Apply global permissions for customers' editing of due date and priority to mobile app
- Automatically set room on ticket create. Default order: asset room -> requester room -> contact room -> manual setting
- Bug fixes, performance improvements 2.6.0 10/21/2015 Bug fixes and performance improvements 2.5.2 06/23/2015 Push Notifications - Get notified when you are assigned to a ticket

Improved Request List - Redesigned request list to be more intuitive and use less space

Quick Jump to Request - Quickly access a specific ticket number

Improved Floor Plans - Loads faster and zooms and pans faster than ever

And of course, bug fixes and performance improvements! 2.5.0 04/10/2015 View Floor Plans
See floor maps, seat assignments and asset locations when creating and viewing requests

SSO Support
Sign right in using your companies authentication (SAML) server

Stay Logged In
After logging in once you will remain logged in until you log out

Performance, UI Improvements and Bug Fixes
Faster performance and various bug fixes 2.0.0 03/12/2015 Bug fixes and performance enhancements 1.6.6 12/08/2014 - Asset Scanning
- Usability Improvements
- Bug Fixes 1.6.5 11/07/2014